Forum Discussion
puzzlezaddict
3 years agoHero+
@rockstarxspark Do you use a third-party antivirus, and if so, which one? If you only use Windows Defender, is Controlled Folder Access active? Is OneDrive active and syncing the contents of Documents?
3 years ago
@puzzlezaddict - I use a third-party antivirus - AVG, but it's the same antivirus I had on my previous laptop and the Sims isn't blocked or anything by AVG. OneDrive is not active, I made sure to disable that and nothing has synced to it either.
- puzzlezaddict3 years agoHero+
@rockstarxspark It's worth setting exceptions for Origin.exe and TS3.exe (Origin install) or TS3W.exe (disc or Steam install) just as a test. This guide is for Sims 4, but the principle is the same:
https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html#avast
If that doesn't help, you can also try creating a new admin Windows account. Make it a local account, as in, don't tie it to a Microsoft account of any kind. @not-gurim I'd try the new account too if you haven't already gone back to Windows 10.
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