Forum Discussion
Bloomthewolf
10 months agoSeasoned Newcomer
I'm having the exact same problem, some reddit users suggested repairing the game through the EA app. Naming the sims 3 file 'sims 3 old', running the game, making a new save file, and close the game without saving. None have worked for me but they might for you, if I find a solution I'll be sure to come back and try to help you but so far nothings really worked. I have a windows so it may just be my laptop.
kn013
10 months agoNew Novice
Thank you, please do! What did EA support team tell you? My Acer laptop uses Windows so it may be the same as yours to be honest