Forum Discussion

12 years ago

Solved

Error Code 196620:0

I've been trying to redownload Sims 3 for three days, and every time I try to, I get a pop-up saying "An unexpected error has occured. Please try again in a few moments. Error: 196620:0." I've allowe...

technical issues

crinrict
12 years ago
Here's another suggestion I found

@erneborg wrote:

I had the same problem with downloading games. I tried all different suggested actions but nothing worked.

Then I tried do the download in safe mode with networking and it worked!!

crinrict

Hero+

12 years ago

Is your origin updated ? What's your operating system ?

thepolicebox
12 years ago
Yeah, I've got it updated to the latest version (I enabled beta like one of the other threads suggested). I'm running Windows 8. I've disabled the one program I had running that was known to cause problems with Origin.
- crinrict
  Hero+
  12 years ago
  Here's another suggestion I found
  
  @erneborg wrote:
  
  I had the same problem with downloading games. I tried all different suggested actions but nothing worked.
  
  Then I tried do the download in safe mode with networking and it worked!!
  - thepolicebox
    12 years ago
    Wow I can't believe I missed that one! I restarted in safe mode as it's downloading right now. Thank you!