[FAQ] Invalid and Used Serial Codes & Games not showing up in Origin

Here the official instructions how to register your games: http://answers.ea.com/t5/The-Sims-3/Information-How-to-Register-The-Sims-3/td-p/387162/ If your game is showing up on the MyGames tab in th...

technical issues

crinrict

Hero+

13 years ago

@mosgoth76: Those people need to contact customer support. We can't help them here at the AnswerHQ.

@myrnak: If it's not in your purchase history at thesims3.com: https://store.thesims3.com/purchaseHistory.html you'll need to contact customer support

Anonymous
13 years ago
Thank you. I was on the phone to support today and did exactly what he told me to do regarding Monte Vista. It does not work. However I was assisted to merge my two accounts but now he has removed Seasons which I registered in the last month. Well I will try and talk to him again tomorrow and see if he can assist me again. Thanks for responding so quickly. 🙂