[FAQ] Lost and broken DVDs and missing serial codes - What to do ?

Thank you! This helped me retrieve my code for sims medieval! However, I did not manage to find it on the first try. I had to click on 'edit' and then enter 'ergc' and then 'search'. Next I continued this (next search) until I found the code on my old laptop. Then the code turned out extra long and could not be entered in the usual fashion in the sims3 site, but there is a link to register the game with longer codes mentioned in a different post. This is the link I used https://www.thesims3.com/registeragame.html .