[FAQ] Troubleshooting Steps
There are several steps one can take to troubleshoot their own game before seeking help. There are some standard recipes that can help with several game problems.
Resetting the game to factory set...
Forum Discussion
I think the fact that EA Games expects players to simply remove all of their cc from their game because they couldn't get the new patch to be compatible is somewhat inexcusable. If EA Games is willing to refund everyone for their paid cc then I might understand, however by disabling the use of cc just for a stupid spiral staircase is not a fair trade. It would seem as though a consumers only option is to uninstall, and re-install back to the previous patch and restoring to factory settings still does not fix the issue surrounding cc. I think after reading the majority of these posts regarding the issues surrounding 1.55, I'm just going to uninstall and re-install using 1.50 as it worked fine, and I had no issues. As far as fixing the patch goes, I will just wait until the guys at Mod the Sims comes up with a fix as they seem to have more solutions than EA Games. After all the research I have done, uninstalling, re-installing, moving this folder here and there, clearing my caches, and downloading programs to check all of my "corrupt content" just to fix my game; EA Games should cut me a check for my time.
