Forum Discussion
Anonymous
13 years agoI believe my issue is worse than those mentioned....I can't play the game at ALL..... I'd been having this "unable to connect to origin" for months now but was able to play the game so it never bothered me..... Then I pre-ordered island paradise for download and when it came out and installed through origin, I could not play and haven't played since.
My launcher keeps saying "unable to connect to origin" and "unable to connect to EA Download manager" so my game won't update either.... I used the super patch which the launcher seems to recognise but it still won't launch leading me to believe that the patch isn't properly installed.... My downloads won't install into the game through the launcher and when I press the play button the launcher disappears and nothing happens.
I've gone through all troubleshooting methods, having spoken to the online support chat thingy 6 times in the past week and even COMPLETELY wiped my laptop installing everything from scratch and keeping firewall off....only to be faced with the same issue
Apparently my case is now being given to a specialist team at EA, whatever that means......but I am truly annoyed and bored with this. Dumb origin.
My launcher keeps saying "unable to connect to origin" and "unable to connect to EA Download manager" so my game won't update either.... I used the super patch which the launcher seems to recognise but it still won't launch leading me to believe that the patch isn't properly installed.... My downloads won't install into the game through the launcher and when I press the play button the launcher disappears and nothing happens.
I've gone through all troubleshooting methods, having spoken to the online support chat thingy 6 times in the past week and even COMPLETELY wiped my laptop installing everything from scratch and keeping firewall off....only to be faced with the same issue
Apparently my case is now being given to a specialist team at EA, whatever that means......but I am truly annoyed and bored with this. Dumb origin.
Anonymous
13 years agoExact same problem here! I bought Generations and I cannot connect and when I hit play it shuts its self out. Everything is up to date, no virus protection turned on, as well as all exceptions made. I've uninstalled and reinstalled a dozen times! And every time I get on the support chat the morns try to tell me to patch it again! I can't get anything done!
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