[FAQ] Unable to connect with origin

plz help! My Sims was fine and worked fine but a while back I got this message appearing overtime I launch Sims saying "unable to connect to EA download manager" and it lets me play the game but it wont let me update and when I got the game it came with 10 dollars worth of sim points which I redeemed but it also came with a free town and it wont let me download it unless I update my game which it wont allow me to do, bcuz when I close the msg when I launch that says "unable to connect to EA download manager" it will just come back up when I click refresh on my game updates oh and it says IM up to date at the top but IM on version 1.29.55.014001. plz plz plz help this is really frustrating especially bcuz I want to buy expansion packs but from what ppl r saying on all the other 10000 sites I checked u can't get expansion packs with an out of date game.