Forum Discussion

Uriahwooten's avatar
9 years ago

Forgot the email I used with all my games but I know the user name I had.

I forgot the email i used when i put all my sims 3 codes. I remember the user name i used but cant remember the email or password is there a way i can retrieve my data and games. Is there somewhere i can try in the Sims 3 something to get all my games back.

3 Replies

  • Walalawl's avatar
    Walalawl
    9 years ago

    I actually have a problem similar to this person's.  Unfortunately, my old email address that i registered the game with is no longer active, as it was a yahoo address that got deleted from a period of inactivity.  Is there any way of getting the account back without that email being used whatsoever?  I do recall the username, just can't access the email.

    Thanks.

  • roberta591's avatar
    roberta591
    Hero (Retired)
    9 years ago

    @Walalawl This is an open public forum for users by users and specific account information can not be accessed in these forums. Only EA customer service can access accounts so you will have to contact EA customer service about this issue - link to customer service - EA customer service

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