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Anonymous's avatar
Anonymous
13 years ago

free stuff pack code redeem

 i ordered the sims 3 island paradise through origin but the code i was sent for my free stuff pack doesnt work. it says ''the product code you have entered is not valid'' could you help me please? i...
pc
technical issues
EA_Spectre's avatar
EA_Spectre
Icon for Community Admin rankCommunity Admin
13 years ago

Please make sure that you are redeeming your code at the right place. Read more about that here:

http://answers.ea.com/t5/The-Sims-3-Island-Paradise/INFO-Serial-Code-Issues-and-Redeeming-Bonus-Content-PLEASE-READ/m-p/1237634

If it still does not work, please get in contact with an EA Game Advisor.

You need to log into the help page with your Origin account and then choose "Product", "Issue Type", and "Platform" to see the contact options. Please choose phone or chat as contact option.

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