Game crashed sims 3

@brookecastro  Does your computer run Windows or macOS?  Do you use mods and custom content, and if so, which?  It's fine if you do; I just need to take that into account.

My computer is windows. I do not have mods or custom content I was thinking about getting them though.

@brookecastro  Please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Please also let me know what world you're trying to play in and whether it helps to play in Sunset Valley instead.

Here it is

I was playing in Isla Paradiso. It worked though when playing in Sunset Valley

I just got mods and master controller

I do have custom content as well I didn't know what it was but yeah I've had custom content for a while.

@brookecastro  Isla Paradiso is very broken out of the box, unfortunately.  It normally doesn't crash right away, but your laptop's hardware is right on the border of what might be expected to run Sims 3 with all expansions.  So the combination of a broken world and borderline hardware may be the issue.

If you'd like to try playing in IP again, try this fixed version instead:

https://forums.thesims.com/en_US/discussion/811253/removing-ip-lag

Among other things, the fog should be removed right out of the gate, which may make the difference between the save crashing and not.

Otherwise, you'll be better off sticking to more stable worlds like Sunset Valley.  Some custom worlds are workable too, although I would recommend reading some reviews before committing to one.  The features of the Island Paradise expansion work fine and can be used in any world with deep-enough water.

Hi again I know it's been awhile since I contacted you anyways I've been trying to see if I can get Isla Paradiso to work again. I followed what you said about trying the link and that worked so that's good. Remember how I told you that I downloaded all those mods for more free play in the game and to possibly fix it too. Now that I added all those mods, errors come up sometimes but I'm still able to play. Do you know how to det rid of some of the errors that pop up or fix it so errors don't pop up.

Here is what it says