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Anonymous's avatar
Anonymous
12 years ago
Solved

Game crashes unexpectedly

The Sims 3 closes unexpectedly and comes up with "The Sims 3 has stopped working", windows cannot find a solution to this problem. It does this at random times, sometimes 1-2 minutes into game play. ...
pc
technical issues
  • roberta591's avatar
    roberta591
    12 years ago

    Your laptop uses the video processor that is on the same chip as the Intel I5 cpu. The game minimum requirement for dedicated video memory of 128mb. Your computer only has 32mb. The video system shares 1760mb of physical memory. As you only have 4096mb that leaves 2336 for programs and the operating system and rom images. While increasing the laptop memory may help (video memory and rom images will use high memory), the 32mb of dedicated video memory will continue to be a problem. The dedicated video memory is part of the laptop design and can not be changed. TS3 is a 32 bit application and will not (can not) access more then 4gb of memory even with laa enabled. Actually TS3 will only use about 2.5gb (at most if available) of memory before using virtual memory due to the programs that are used to construct TS3. While that laptop may be a nice student/social media laptop, it lacks the power to play more demanding graphical games

Anonymous's avatar
Anonymous
12 years ago

Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_h8.dll, 2.00.0000.0000 (English), 9/17/2013 02:33:00, 6090752 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_e9.dll, 2.00.0000.0000 (English), 9/17/2013 02:33:00, 5512192 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_l9.dll, 2.00.0000.0000 (English), 9/17/2013 02:33:00, 5059072 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\tbb\tbbmalloc.dll, 4.01.2013.0411 (), 9/17/2013 02:33:00, 224696 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\tbb\tbb.dll, 4.01.2013.0411 (), 9/17/2013 02:33:00, 410552 bytes
Driver: C:\WINDOWS\SysWow64\IntelOpenCL32.dll, 1.01.0000.1005 (English), 9/17/2013 02:32:44, 253440 bytes
Driver: C:\WINDOWS\SysWow64\igdbcl32.dll, 10.18.0010.3304 (English), 9/17/2013 02:32:26, 290816 bytes
Driver: C:\WINDOWS\SysWow64\igdrcl32.dll, 10.18.0010.3304 (English), 9/17/2013 02:32:32, 2962432 bytes
Driver: C:\WINDOWS\SysWow64\igdfcl32.dll, 10.18.0010.3304 (English), 9/17/2013 02:32:28, 20943872 bytes
Driver: C:\WINDOWS\system32\IntelOpenCL64.dll, 1.01.0000.1005 (English), 9/17/2013 02:32:44, 304640 bytes
Driver: C:\WINDOWS\system32\igdbcl64.dll, 10.18.0010.3304 (English), 9/17/2013 02:32:26, 329216 bytes
Driver: C:\WINDOWS\system32\igdrcl64.dll, 10.18.0010.3304 (English), 9/17/2013 02:32:32, 3279872 bytes
Driver: C:\WINDOWS\system32\igdfcl64.dll, 10.18.0010.3304 (English), 9/17/2013 02:32:30, 25982976 bytes
Driver: C:\Program Files\Intel\Media SDK\libmfxhw32.dll, 4.13.0008.0030 (English), 9/17/2013 02:32:46, 17062544 bytes
Driver: C:\Program Files\Intel\Media SDK\mfx_mft_h264ve_32.dll, 4.13.0008.0030 (English), 9/17/2013 02:32:50, 627200 bytes
Driver: C:\Program Files\Intel\Media SDK\mfx_mft_mjpgvd_32.dll, 4.13.0008.0030 (English), 9/17/2013 02:32:50, 543232 bytes
Driver: C:\Program Files\Intel\Media SDK\he_32.vp, 9/17/2013 02:32:18, 21637 bytes
Driver: C:\Program Files\Intel\Media SDK\c_32.cpa, 9/17/2013 02:32:16, 846855 bytes
Driver: C:\Program Files\Intel\Media SDK\cpa_32.vp, 9/17/2013 02:32:16, 993 bytes
Driver: C:\Program Files\Intel\Media SDK\dev_32.vp, 9/17/2013 02:32:16, 21523 bytes
Driver: C:\Program Files\Intel\Media SDK\mj_32.vp, 9/17/2013 02:32:50, 19141 bytes
Driver: C:\Program Files\Intel\Media SDK\libmfxhw64.dll, 4.13.0008.0030 (English), 9/17/2013 02:32:48, 21575312 bytes
Driver: C:\Program Files\Intel\Media SDK\mfx_mft_h264ve_64.dll, 4.13.0008.0030 (English), 9/17/2013 02:32:50, 766464 bytes
Driver: C:\Program Files\Intel\Media SDK\mfx_mft_mjpgvd_64.dll, 4.13.0008.0030 (English), 9/17/2013 02:32:50, 658432 bytes
Driver: C:\Program Files\Intel\Media SDK\he_64.vp, 9/17/2013 02:32:18, 5165 bytes
Driver: C:\Program Files\Intel\Media SDK\c_64.cpa, 9/17/2013 02:32:16, 1519616 bytes
Driver: C:\Program Files\Intel\Media SDK\cpa_64.vp, 9/17/2013 02:32:16, 993 bytes
Driver: C:\Program Files\Intel\Media SDK\dev_64.vp, 9/17/2013 02:32:16, 21523 bytes
Driver: C:\Program Files\Intel\Media SDK\mj_64.vp, 9/17/2013 02:32:50, 4925 bytes
Driver: C:\WINDOWS\system32\IntelWiDiMCUMD64.dll, 4.05.0028.0000 (English), 9/17/2013 02:32:44, 121504 bytes
Driver: C:\WINDOWS\system32\IntelWiDiSecureSourceFilter64.dll, 4.05.0028.0000 (English), 9/17/2013 02:32:44, 1423008 bytes
Driver: C:\WINDOWS\system32\IntelWiDiAAC64.dll, 4.05.0028.0000 (English), 9/17/2013 02:32:44, 4009632 bytes
Driver: C:\WINDOWS\system32\IntelWiDiMux64.dll, 4.05.0028.0000 (English), 9/17/2013 02:32:44, 598688 bytes
Driver: C:\WINDOWS\system32\IntelWiDiDDEAgent64.dll, 4.05.0028.0000 (English), 9/17/2013 02:32:44, 176288 bytes
Driver: C:\WINDOWS\system32\IntelWiDiAudioFilter64.dll, 4.05.0028.0000 (English), 9/17/2013 02:32:44, 631456 bytes
Driver: C:\WINDOWS\system32\IntelWiDiUtils64.dll, 4.05.0028.0000 (English), 9/17/2013 02:32:44, 207008 bytes
Driver: C:\WINDOWS\system32\IntelWiDiLogServer64.dll, 4.05.0028.0000 (English), 9/17/2013 02:32:44, 93344 bytes
Driver: C:\WINDOWS\system32\IntelWiDiWinNextAgent64.dll, 4.05.0028.0000 (English), 9/17/2013 02:32:44, 650400 bytes
Driver: C:\WINDOWS\system32\IntelWiDiSilenceFilter64.dll, 4.05.0028.0000 (English), 9/17/2013 02:32:44, 344224 bytes
Driver: C:\WINDOWS\system32\IntelWiDiVAD64.exe, 4.05.0027.0000 (English), 9/17/2013 02:32:44, 2474712 bytes
Driver: C:\WINDOWS\system32\igfxCoIn_v3304.dll, 1.02.0030.0000 (English), 9/17/2013 02:32:42, 180224 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_90A8104D&REV_04\3&11583659&0&D8
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 6.03.9600.16384 (English), 8/22/2013 22:38:38, 78336 bytes

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_90A8104D&REV_07\4&31FCA153&0&00E2
Driver: C:\WINDOWS\system32\DRIVERS\Rt630x64.sys, 8.01.0510.2013 (English), 6/19/2013 01:46:17, 591360 bytes

Name: Realtek PCIE CardReader
Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_90A8104D&REV_01\4&5F937AC&0&00E1
Driver: C:\WINDOWS\system32\DRIVERS\RtsPStor.sys, 6.01.8400.28121 (English), 8/5/2012 04:47:31, 339600 bytes
Driver: C:\WINDOWS\SysWOW64\RtsPStorIcon.dll, 1.00.0008.0000 (English), 8/5/2012 04:47:54, 9888912 bytes

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_90A8104D&REV_04\3&11583659&0&E8
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 6.03.9600.16384 (English), 8/22/2013 23:43:33, 89952 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 6.03.9600.16384 (English), 8/22/2013 23:43:34, 439136 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 6.03.9600.16384 (English), 8/22/2013 23:43:34, 422240 bytes

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14
Device ID: PCI\VEN_8086&DEV_1E14&SUBSYS_90A8104D&REV_C4\3&11583659&0&E2
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9600.16384 (English), 8/22/2013 23:43:32, 285536 bytes

Name: Intel(R) HM77 Express Chipset LPC Controller - 1E57
Device ID: PCI\VEN_8086&DEV_1E57&SUBSYS_90A8104D&REV_04\3&11583659&0&F8
Driver: C:\WINDOWS\system32\DRIVERS\msisadrv.sys, 6.03.9600.16384 (English), 8/22/2013 23:43:49, 17248 bytes

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_90A8104D&REV_04\3&11583659&0&D0
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 6.03.9600.16384 (English), 8/22/2013 23:43:33, 89952 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 6.03.9600.16384 (English), 8/22/2013 23:43:34, 439136 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 6.03.9600.16384 (English), 8/22/2013 23:43:34, 422240 bytes

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12
Device ID: PCI\VEN_8086&DEV_1E12&SUBSYS_90A8104D&REV_C4\3&11583659&0&E1
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9600.16384 (English), 8/22/2013 23:43:32, 285536 bytes

Anonymous's avatar
Anonymous
12 years ago

Where abouts would hard disc space be? I can't seem to find it??

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    The section should be called

    Disk & DVD/CD-ROM Drives

    • Anonymous's avatar
      Anonymous
      12 years ago

      Found it! Thanks!

      Disk & DVD/CD-ROM Drives
      ------------------------
      Drive: C:
      Free Space: 33.7 GB
      Total Space: 89.5 GB
      File System: NTFS
      Model: Samsung SSD 840 EVO 120GB

      Drive: D:
      Free Space: 12.1 GB
      Total Space: 19.0 GB
      File System: NTFS
      Model: SAMSUNG MZMPC032HBCD-00000

      Drive: E:
      Model: HL-DT-ST DVDRAM GP50NB40 USB Device
      Driver: c:\windows\system32\drivers\cdrom.sys, 6.03.9600.16384 (English), 8/22/2013 19:46:35, 164352 bytes

      • crinrict's avatar
        crinrict
        Hero+
        12 years ago

        You have a rather small hard disc and it could be possible that your running out of space.

        Check if you have a lot of files in DCBackup and if so, delete everything but the file ccmerged.package. Those files only clutter up your system. Maybe you have some other stuff you can clean out.

        Could you also post the entire insufficent memory message ?

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