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Anonymous's avatar
Anonymous
12 years ago
Solved

Game crashes unexpectedly

The Sims 3 closes unexpectedly and comes up with "The Sims 3 has stopped working", windows cannot find a solution to this problem. It does this at random times, sometimes 1-2 minutes into game play. ...
pc
technical issues
  • roberta591's avatar
    roberta591
    12 years ago

    Your laptop uses the video processor that is on the same chip as the Intel I5 cpu. The game minimum requirement for dedicated video memory of 128mb. Your computer only has 32mb. The video system shares 1760mb of physical memory. As you only have 4096mb that leaves 2336 for programs and the operating system and rom images. While increasing the laptop memory may help (video memory and rom images will use high memory), the 32mb of dedicated video memory will continue to be a problem. The dedicated video memory is part of the laptop design and can not be changed. TS3 is a 32 bit application and will not (can not) access more then 4gb of memory even with laa enabled. Actually TS3 will only use about 2.5gb (at most if available) of memory before using virtual memory due to the programs that are used to construct TS3. While that laptop may be a nice student/social media laptop, it lacks the power to play more demanding graphical games

Anonymous's avatar
Anonymous
12 years ago

Hope this is alright?

System Information

Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505)
System Manufacturer: Sony Corporation
System Model: SVT13125CGS
BIOS: R0150D4
Processor: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz (4 CPUs), ~1.7GHz
Memory: 4096MB RAM
Available OS Memory: 3976MB RAM
Page File: 3640MB used, 13966MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode

roberta591's avatar
roberta591
Hero (Retired)
12 years ago

Your laptop uses the video processor that is on the same chip as the Intel I5 cpu. The game minimum requirement for dedicated video memory of 128mb. Your computer only has 32mb. The video system shares 1760mb of physical memory. As you only have 4096mb that leaves 2336 for programs and the operating system and rom images. While increasing the laptop memory may help (video memory and rom images will use high memory), the 32mb of dedicated video memory will continue to be a problem. The dedicated video memory is part of the laptop design and can not be changed. TS3 is a 32 bit application and will not (can not) access more then 4gb of memory even with laa enabled. Actually TS3 will only use about 2.5gb (at most if available) of memory before using virtual memory due to the programs that are used to construct TS3. While that laptop may be a nice student/social media laptop, it lacks the power to play more demanding graphical games

  • Anonymous's avatar
    Anonymous
    12 years ago

    Alrighty then, I have a solution!! Thanks guys for all your help! It's a shame though...   ☹️

    • crinrict's avatar
      crinrict
      Hero+
      12 years ago

      You're welcome.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Hi!

    I'm having the same problem.. 

    I have uninstalled a number of my expansions in the hope that what you were saying was the same for me -- that I didn't have enough memory to play the game -- to no avail! 

    I can't uninstall my whole game as I've misplaced a few of my expansions and my original game when I moved. 

    Is there something else I should be doing? -- You may need to dumb it down, I'm fairly computer illiterate.

    Thanks!

    Emily

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