Forum Discussion
I have gone through the hard uninstall of Origin and cleared my cache on internet explorer. I tried to make it so my files are not automatically saved to the cloud, but I'm not sure if I did that correctly. I went through the cloud settings and went to the auto save tab, then went to update folders under the choose which files to protect tab and deselected everything. Is that the right way to do it?
Okay I went and reinstalled origin, but it is till doing the same thing. I signed into origin and launched The Sims 3, clicked on the large blue play button, and then a thing pops up asking if
I want The Sims 3 to make changes to my computer originating from the hard drive. I select yes, but all that does is take me back to the origin home again.
- puzzlezaddict7 years agoHero+
@Lilly_Cre That's strange. Do you have any antivirus/firewall app running? If so, try disabling it temporarily—just long enough to test whether you can login to Origin and launch TS3 properly. Also make sure you're running Origin as an administrator.
Another option is to boot into safe mode. This will disable all background apps while you test Origin. If you can play, you'll know that something normally running in the background is blocking Origin or the changes it wants to make.
https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode