Game Regionl code

@lazza_68602 hey

Where did you buy the game? As a hard-copy version through a retailer? You might need to ask for a refund or an exchange in order to get a code that will work. 

Otherwise, I'm sure you could contact EA and ask if they might be able to help you: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

got it as a gift I believe they got it from Amazon  have tried to get ea help but haven't gotten on to them yet just thought I would ask in here.

thank you

@lazza_68602 Is your computer a pc or mac? If your game already is in Origin just redeem the codes and once redeemed they packs should install by themselves. You will have to add TS3 to Origin if it is not already to add DLC (the worlds)