Re: Redeemed Sims 3 codes but wont download as says only available on windows?

Hello 

I own The sims 3 base game and expansions. In EA app on Mac, the Sims 3 appears as "Available on Windows" only. I need the 64-bit Mac version added to my EA account. help.ea.com is error 500, so I'm contacting you here.

Thank you