HELP PLEASE....Freezing Issue
I have Sims 3 and it keeps freezing on me. I got a new dell inspiron 3000 series with Intel Core i5 in it. Saw a computer guy that told me that my computer can not be equipped with a video card unfor...
Forum Discussion
--------------------------------------------
Media Foundation Enabled Hardware Categories
--------------------------------------------
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\HardwareMFT]
EnableVideoProcessors = 1
EnableEncoders = 1
EnableDecoders = 1
-------------------------------------
Media Foundation Byte Stream Handlers
-------------------------------------
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\ByteStreamHandlers]
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\Preferred]
<file ext. or MIME type>, <handler CLSID>, <brief description>[, Preferred]
.3g2, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.3gp, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.3gp2, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.3gpp, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.aac, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
.ac3, {46031BA1-083F-47D9-8369-23C92BDAB2FF}, AC-3 Byte Stream Handler, Preferred
.adt, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
.adts, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
.asf, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
.avi, {7AFA253E-F823-42F6-A5D9-714BDE467412}, AVI Byte Stream Handler, Preferred
.dvr-ms, {65964407-A5D8-4060-85B0-1CCD63F768E2}, dvr-ms Byte Stream Handler, Preferred
.dvr-ms, {A8721937-E2FB-4D7A-A9EE-4EB08C890B6E}, MF SBE Source ByteStreamHandler
.ec3, {46031BA1-083F-47D9-8369-23C92BDAB2FF}, AC-3 Byte Stream Handler, Preferred
.m2t, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.m2ts, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.m4a, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.m4v, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.mod, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.mov, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.mp2v, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.mp3, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
.mp4, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.mp4v, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.mpa, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
.mpeg, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.mpg, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.mts, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.nsc, {B084785C-DDE0-4D30-8CA8-05A373E185BE}, NSC Byte Stream Handler, Preferred
.sami, {7A56C4CB-D678-4188-85A8-BA2EF68FA10D}, SAMI Byte Stream Handler, Preferred
.smi, {7A56C4CB-D678-4188-85A8-BA2EF68FA10D}, SAMI Byte Stream Handler, Preferred
.tod, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.ts, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.tts, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.uvu, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.vob, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.wav, {42C9B9F5-16FC-47EF-AF22-DA05F7C842E3}, WAV Byte Stream Handler, Preferred
.wm, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
.wma, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
.wmv, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
.wtv, {65964407-A5D8-4060-85B0-1CCD63F768E2}, WTV Byte Stream Handler, Preferred
audio/3gpp, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
audio/3gpp2, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
audio/aac, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
audio/aacp, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
audio/eac3, {46031BA1-083F-47D9-8369-23C92BDAB2FF}, AC-3 Byte Stream Handler, Preferred
audio/L16, {3FFB3B8C-EB99-472B-8902-E1C1B05F07CF}, LPCM Byte Stream Handler, Preferred
audio/mp3, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/mp4, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
audio/mpa, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/mpeg, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/mpeg3, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/vnd.dlna.adts, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
audio/vnd.dolby.dd-raw, {46031BA1-083F-47D9-8369-23C92BDAB2FF}, AC-3 Byte Stream Handler, Preferred
audio/wav, {42C9B9F5-16FC-47EF-AF22-DA05F7C842E3}, WAV Byte Stream Handler, Preferred
audio/x-aac, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
audio/x-m4a, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
audio/x-mp3, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/x-mpeg, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/x-ms-wma, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
audio/x-wav, {42C9B9F5-16FC-47EF-AF22-DA05F7C842E3}, WAV Byte Stream Handler, Preferred
video/3gpp, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
video/3gpp2, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
video/avi, {7AFA253E-F823-42F6-A5D9-714BDE467412}, AVI Byte Stream Handler, Preferred
video/mp4, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
video/mpeg, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
video/msvideo, {7AFA253E-F823-42F6-A5D9-714BDE467412}, AVI Byte Stream Handler, Preferred
video/vnd.dece.mp4, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
video/vnd.dlna.mpeg-tts, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
video/x-m4v, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
video/x-ms-asf, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
video/x-ms-wm, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
video/x-ms-wmv, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
video/x-msvideo, {7AFA253E-F823-42F6-A5D9-714BDE467412}, AVI Byte Stream Handler, Preferred
--------------------------------
Media Foundation Scheme Handlers
--------------------------------
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\SchemeHandlers]
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\Preferred]
<URL type>, <handler CLSID>, <brief description>[, Preferred]
file:, {477EC299-1421-4BDD-971F-7CCB933F21AD}, File Scheme Handler, Preferred
http:, {44CB442B-9DA9-49DF-B3FD-023777B16E50}, Http Scheme Handler
http:, {9EC4B4F9-3029-45AD-947B-344DE2A249E2}, Urlmon Scheme Handler
http:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
httpd:, {44CB442B-9DA9-49DF-B3FD-023777B16E50}, Http Scheme Handler, Preferred
httpnd:, {2EEEED04-0908-4CDB-AF8F-AC5B768A34C9}, Drm Scheme Handler, Preferred
https:, {37A61C8B-7F8E-4D08-B12B-248D73E9AB4F}, Secure Http Scheme Handler, Preferred
httpsd:, {37A61C8B-7F8E-4D08-B12B-248D73E9AB4F}, Secure Http Scheme Handler, Preferred
httpt:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
httpu:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
mcast:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
mms:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
ms-appdata:, {CFC81939-3886-4ACF-9692-DA58037AE716}, MsAppData Scheme Handler, Preferred
ms-appx-web:, {8DB0224B-3D65-4F6F-8E12-BEB4B78B8974}, MsAppxWeb Scheme Handler, Preferred
ms-appx:, {8DB0224B-3D65-4F6F-8E12-BEB4B78B8974}, MsAppx Scheme Handler, Preferred
ms-winsoundevent:, {F79A6BF9-7415-4CF3-AE10-4559509ABC3C}, Sound Event Scheme Handler, Preferred
rtsp:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
rtspt:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
rtspu:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
sdp:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
-------------------------------------
Preferred Media Foundation Transforms
-------------------------------------
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\Transforms\Preferred]
<media subtype GUID>, [<transform friendly name>, ]<transform CLSID>
MFAudioFormat_AAC, Microsoft AAC Audio Decoder MFT, CLSID_CMSAACDecMFT
MFAudioFormat_WMAudio_Lossless, WMAudio Decoder MFT, CLSID_CWMADecMediaObject
MEDIASUBTYPE_MPG4, Mpeg4 Decoder MFT, CLSID_CMpeg4DecMediaObject
WMMEDIASUBTYPE_WMSP2, WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject
{3F40F4F0-5622-4FF8-B6D8-A17A584BEE5E}, Microsoft H264 Video Decoder MFT, CLSID_CMSH264DecoderMFT
MFVideoFormat_WVC1, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
KSDATAFORMAT_SUBTYPE_ADPCM, ADPCM ACM Wrapper MFT, {CA34FE0A-5722-43AD-AF23-05F7650257DD}
MFVideoFormat_DVHD, DV Decoder MFT, {404A6DE5-D4D6-4260-9BC7-5A6CBD882432}
MFAudioFormat_MPEG, Microsoft MPEG Audio Decoder MFT, {70707B39-B2CA-4015-ABEA-F8447D22D88B}
{00002000-0000-0010-8000-00AA00389B71}, Microsoft Dolby Digital Plus Decoder MFT, {177C0AFE-900B-48D4-9E4C-57ADD250B3D4}
MFAudioFormat_WMAudioV9, WMAudio Decoder MFT, CLSID_CWMADecMediaObject
MFVideoFormat_WMV2, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_DOLBY_DDPLUS, Microsoft Dolby Digital Plus Decoder MFT, {177C0AFE-900B-48D4-9E4C-57ADD250B3D4}
{53314356-0000-0010-8000-00AA00389B71}, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MFAudioFormat_MP3, MP3 Decoder MFT, CLSID_CMP3DecMediaObject
MEDIASUBTYPE_mp42, Mpeg4 Decoder MFT, CLSID_CMpeg4DecMediaObject
MFVideoFormat_MSS1, WMV Screen decoder MFT, CLSID_CMSSCDecMediaObject
MEDIASUBTYPE_WVP2, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MFVideoFormat_WMV1, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_WMVP, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MFVideoFormat_WMV3, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_WMVR, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
KSDATAFORMAT_SUBTYPE_MULAW, G711 Wrapper MFT, {92B66080-5E2D-449E-90C4-C41F268E5514}
MFVideoFormat_MJPG, MJPEG Decoder MFT, {CB17E772-E1CC-4633-8450-5617AF577905}
MEDIASUBTYPE_mp43, Mpeg43 Decoder MFT, CLSID_CMpeg43DecMediaObject
{00000031-0000-0010-8000-00AA00389B71}, GSM ACM Wrapper MFT, {4A76B469-7B66-4DD4-BA2D-DDF244C766DC}
MFVideoFormat_DVSD, DV Decoder MFT, {404A6DE5-D4D6-4260-9BC7-5A6CBD882432}
MFVideoFormat_MSS2, WMV Screen decoder MFT, CLSID_CMSSCDecMediaObject
MFAudioFormat_WMAudioV8, WMAudio Decoder MFT, CLSID_CWMADecMediaObject
MFAudioFormat_MSP1, WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject
MEDIASUBTYPE_RAW_AAC1, Microsoft AAC Audio Decoder MFT, CLSID_CMSAACDecMFT
MFVideoFormat_DVSL, DV Decoder MFT, {404A6DE5-D4D6-4260-9BC7-5A6CBD882432}
MFVideoFormat_MP43, Mpeg43 Decoder MFT, CLSID_CMpeg43DecMediaObject
MFVideoFormat_DVC, DV Decoder MFT, {404A6DE5-D4D6-4260-9BC7-5A6CBD882432}
{00000011-0000-0010-8000-00AA00389B71}, IMA ADPCM ACM Wrapper MFT, {A16E1BFF-A80D-48AD-AECD-A35C005685FE}
MEDIASUBTYPE_MP42, Mpeg4 Decoder MFT, CLSID_CMpeg4DecMediaObject
{00000006-0000-0010-8000-00AA00389B71}, A-law Wrapper MFT, {36CB6E0C-78C1-42B2-9943-846262F31786}
MEDIASUBTYPE_mpg4, Mpeg4 Decoder MFT, CLSID_CMpeg4DecMediaObject
MFVideoFormat_M4S2, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
MEDIASUBTYPE_m4s2, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
MFVideoFormat_MP4S, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
MEDIASUBTYPE_mp4s, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
{33363248-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
{E06D802C-DB46-11CF-B4D1-00805F6CBBEA}, Microsoft Dolby Digital Plus Decoder MFT, {177C0AFE-900B-48D4-9E4C-57ADD250B3D4}
MFVideoFormat_MP4V, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
{7634706D-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT
MFVideoFormat_H264, Microsoft H264 Video Decoder MFT, CLSID_CMSH264DecoderMFT
MFVideoFormat_MPEG2, Microsoft MPEG Video Decoder MFT, {2D709E52-123F-49B5-9CBC-9AF5CDE28FB9}
MFVideoFormat_MPG1, Microsoft MPEG Video Decoder MFT, {2D709E52-123F-49B5-9CBC-9AF5CDE28FB9}
MEDIASUBTYPE_WMVA, WMVideo Decoder MFT, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_MSAUDIO1, WMAudio Decoder MFT, CLSID_CWMADecMediaObject
-------------------------------------
Disabled Media Foundation Transforms
-------------------------------------
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\Transforms\DoNotUse]
<transform CLSID>
------------------------
Disabled Media Sources
------------------------
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\DoNotUse]
<media source CLSID>
---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
---------------
Diagnostics
---------------
Windows Error Reporting:
+++ WER0 +++:
Fault bucket 81639276326, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0
Problem signature:
P1: McSmtFwk.exe
P2: 4.8.704.0
P3: 51f7f8d2
P4: StackHash_0f8e
P5: 0.0.0.0
P6: 00000000
P7: PCH_6D_FROM_ntdll+0x000000000009B13A
P8: c0000005
P9: 0000000000000008
P10:
+++ WER1 +++:
Fault bucket , type 0
Event Name: BEX64
Response: Not available
Cab Id: 0
Problem signature:
P1: McSmtFwk.exe
P2: 4.8.704.0
P3: 51f7f8d2
P4: StackHash_0f8e
P5: 0.0.0.0
P6: 00000000
P7: PCH_6D_FROM_ntdll+0x000000000009B13A
P8: c0000005
P9: 0000000000000008
P10:
+++ WER2 +++:
Fault bucket 2085952734, type 5
Event Name: PnPDriverNotFound
Response: Not available
Cab Id: 0
Problem signature:
P1: x64
P2: *ISATAP
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
+++ WER3 +++:
Fault bucket , type 0
Event Name: MpTelemetry
Response: Not available
Cab Id: 0
Problem signature:
P1: unspecified
P2: HardeningTelemetry
P3: HardeningTelemetryDisableAV
P4: 4.3.9600.16384
P5: unspecified
P6: unspecified
P7: unspecified
P8:
P9:
P10:
+++ WER4 +++:
Fault bucket 90263216234, type 5
Event Name: WindowsUpdateFailure2
Response: Not available
Cab Id: 0
Problem signature:
P1: 7.9.9600.17031
P2: 80004004
P3: 7808BE23-84F0-4A32-8733-E7C007F163F3
P4: Install
P5: 101
P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
P7: 80004004
P8:
P9:
P10:
+++ WER5 +++:
Fault bucket 90263134746, type 5
Event Name: WindowsUpdateFailure2
Response: Not available
Cab Id: 0
Problem signature:
P1: 7.9.9600.17031
P2: 80004004
P3: 5FFBBD0B-FE88-4891-A8AC-079773A2293C
P4: Install
P5: 101
P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
P7: 80004004
P8:
P9:
P10:
+++ WER6 +++:
Fault bucket 90262890190, type 5
Event Name: WindowsUpdateFailure2
Response: Not available
Cab Id: 0
Problem signature:
P1: 7.9.9600.17031
P2: 80004004
P3: 10ABC605-BFEB-4C77-86F6-3E4B128DB8CE
P4: Install
P5: 101
P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
P7: 80004004
P8:
P9:
P10:
+++ WER7 +++:
Fault bucket 90291215278, type 5
Event Name: PerfTrackDataReq
Response: Not available
Cab Id: 0
Problem signature:
P1: 98689
P2: M3
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
+++ WER8 +++:
Fault bucket , type 0
Event Name: PerfTrackDataReq
Response: Not available
Cab Id: 0
Problem signature:
P1: 98689
P2: M3
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
+++ WER9 +++:
Fault bucket , type 0
Event Name: PerfTrackDataReq
Response: Not available
Cab Id: 0
Problem signature:
P1: 98689
P2: M3
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Please forgive ALL the replies.....it wouldnt let me do the WHOLE thing in one response. As you requested, here are some things you need to know:
1. I only have one expansion.....Pets.....but it is not installed on the computer--only the base game
2. It freezes, as in lags.....it will be fine for a while, then stop all of a sudden and I can't click on anything or do anything, then it unfreezes and lets me go about my business. This, I have to say, is a vast improvement from my old computer if you can believe that.
As I said before, this is a new computer..........laptop to be exact......to be even more exact than this it is a Dell Inspiron 15 3000 series......it has an Intel core i5. I was told that there is no video card, no way to fix that at all. I know that it has no dedicated memory to it and last I checked, and maybe I did it wrong but theres no way to change the BIOS at all like some sites suggest. This is a gaming laptop and I spent good money on it and so I would LOVE it if there was some sort of fix to this problem.
You did that correclty. There's no other way than to split it up 🙂
Your chip doesn't have any dedicated memory at all so that could be one reasons. If it's more like freezes, it could also be a stuck Sim though
Try resetting all your Sims in your town with resetsim *
To do so- Open the cheat console with ctl-shift-c
- Type resetsim * (including the *)
This should put all your sims and animals to a safe location.
You might have a stuck Sim somewhere
Here's some more tips: http://answers.ea.com/t5/The-Sims-3/FAQ-Lags-amp-Freezes/td-p/646Thankyou for the help! I have two questions.......if its not my sim (I am only in control of maybe only two), could it still be a stuck sim in the community that I am playing? (I think that is what you had said, but I wanted to make sure to clarify).
Also, if it IS the dedicated memory, what can be done about it? I have already talked to a guy about putting in another video card, but he said it can't be done. At most, he had suggested getting a new computer--which is NOT happening because this is a brand new computer--or getting another fan to keep my computer from heating up......he said it MIGHT help. Although I am not sure how much a new fan would cost and not even sure how well that would work.
I will try, next time I am playing the game, to reset the sim and the town. HOPEFULLY that is it.
Thank you for all your help!!
- Stuck Sims can be any sim in your neighborhood. The game tries to simulate the other Sims and if they are stuck, it can affect the whole game.
- Depends if your computer gets really hot. A cooling pad or just cleaning out the fans might have the same effect than getting a new fan. A new fan won't make your game better though.
Thankyou again for all your help!! I will try to reset the sim and the town and see if that works. I hope that this is what it is because if its the fact that I dont have any dedicated memory because that would **bleep** me off. My Dad got this amazing gaming computer and I love it, but it shouldnt be THIS hard to find a Sim-worthy computer nor should you have to buy the most expensive laptop out there in order to run it either. EA seriously needs to revamp their whole game and take into account that some people just dont have dedicated memory on their computers. Im surprised that they haven't had any angry people knocking down their doors concerning this to be honest.
