Forum Discussion

jaketumblrx's avatar
13 years ago

help registering the game online, serial code wrong?

i keep trying to register my serial code online and i've put it in several times and it's wrong each time, i've done it at least 15 times now. i've looked on here for help and followed the steps but i'm not sure what's wrong it, it keeps coming up saying it's wrong but it's right because it works with the disk as i've already started playing it and i've not registered it online before because it's a new game.. idk. help would be appreciated! 

4 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    Unless it's a used game ... as the code would have most likely already been used, ... contact Customer Service/Game advisors

     

    For code redmeption problems you will need to contact EA Customer support and speak with a Game Advisor:  https://help.ea.com/contact-us

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

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    ►►► ✔ Please don't forget to resolve your question if this helps and Click XP if someone helped! ◄◄◄

  • okay, thanks, i'll just try talking to someone online. it's completely brand new and sealed! don't know how it's working with the disk but not online :/ 

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