Forum Discussion
Hi,
If you go to https://help.ea.com/, then click on contact us on the right side of the page it will take you to the options to reach someone. Email takes about 24hrs response time, chat is open 24hrs daily, but if you want to actually talk to someone that's different. Customer service hours are Mon. - Fri., 8am - 10pm EST. Hope this helps you. 😕mileyhappy:
- ApprovedAnonymous13 years ago
Thanks! However, that was what I did initially. It makes me answer questions about my game, platform, etc., and then it gives me the option of coming here or doing live chat. It doesn't have an email or phone option. Any other ideas?
- ApprovedAnonymous13 years ago
Oh, and actually I can't do live chat anyway, because there are no advisors online.
- furryoldguyjeans13 years agoSeasoned ScoutAt the EA Help Center there is absolutely no way to contact EA tech support via email, the "wizard" only offers live chat, I don't want Live Chat, I want an email address!
- rumbutter13 years agoHero (Retired)
make sure to choose US from the country selector at the bottom of the page.
- furryoldguyjeans13 years agoSeasoned Scout
I chose US multiple times and the only option I ever receive is Live Chat. No email option, no call me option, and that is with Internet Explorer and Firefox browsers.