Forum Discussion
puzzlezaddict
1 day agoHero+
aleeshaebony13 Does your computer have an Intel processor, specifically 12th-gen or newer? If so, you probably have this issue:
Sims 3 won't open: Alder Lake (Intel 12th-gen) CPU | EA Forums - 8265525
The problem was fixed for EA App installs but not for Steam. But the workarounds are simple enough. Apply the one of your choice to TS3W.exe, with the W, since that's the executable Steam uses.
If that doesn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.