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Anonymous's avatar
Anonymous
12 years ago
Approved

How do I update sims 3 through the game launcher?

I bought the sims 3 a year ago. I bought it off the gamestop app. I loved it so much that I decided to buy showtime(an expansion pack). But, when I try to download the game it says that i must update the sims 3game launcher. No problem right? Well, ever time I try to update the game it cannot connect to the ea game manager and everytime I try to log in to my sims account it says that the publisher denies in order to protect my information. What do I do?

pc
technical issues

2 Replies

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    normally in the launcher there is at the bottom game updates click that if the box is unticked then tick it and it will check for updates-download and installs but from what your saying it seems your having account issues too with it contact CS as only hey can deal with account issues etc

    They can be found here: https://help.ea.com/contact-us
    Choose a category, a game and a platform for the contact options to show up.
    If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
    See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

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