How to check on a ticket
I created a ticket last week: 838c8028-ad70-47f1-a944-e85a4e5251ab I don't know how to follow up on this ticket. I'm unable to play my game, Sims 3. It tells me there is "A serious error has occ...
Forum Discussion
EA_LunardustCat
Community Manager
Community ManagerHi, sorry to hear you’re dealing with this. This guide for missing saves may help.
Although it was written for The Sims 4, most of the same steps should still apply to The Sims 3. The main difference is that when looking for your saves, you should search for the name of the save rather than Slot_.
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