Sorry I got back to you all so late. For the first replier, the problem is that I don't have a disk. It was just a code. For the second replier, I told you, it wouldn't show up on Origin. I tried logging in and out and closing the application and starting it up again. It didn't work.
if the game is missing then you would need to contact CS
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
