Forum Discussion

cherdobbin's avatar
cherdobbin
Rising Newcomer
23 days ago

How to link an owned world to my owned store content

I purchased the Sims 3 Worlds Bundle containing Hidden Springs and Monte Vista in  2013. Both show in my store purchase history but Monte Vista does not show as owned in the World store content. Is there a way to link this? Monte Vista does show on the ea app with my other add-ons and packs, but not on the launcher with all my expansions.

the sims 3 store
worlds

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    22 days ago

    Heya cherdobbin​ 

    We'll need the live support team to take a look at your account and explore some options- here on the forums we aren't able to access your account details to take a look. 

    Please reach out to live support from the help site here so they can look into this further with you. 

Recent Discussions