Forum Discussion

Anonymous's avatar
Anonymous
13 years ago

I bought i game in amazon and the code to install the game it say the that the code have been used

5 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    Have you already attempted to redeem the code against an Origin account? Codes can only be redeemed once and once redeemed the title will be displayed within the Origin application.

    If this is not the case then you'll need to contact Amazon Customer Services to discuss the issue further and obtain a fresh code.

  • Anonymous's avatar
    Anonymous
    12 years ago

    It did not work 

  • Did you buy a download code, a new DVD version or a used game and did you have it installed before or did you just buy it ?

  • Anonymous's avatar
    Anonymous
    12 years ago

    i just need a new code to play sims 3 season nd sims 3

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    We can't assist you with new codes.

    You need to contact an EA game advsior for this

    Game advisors can be found through live chat.

    1. https://help.ea.com/en/contact-us/ 
    2. Click on the orange NEXT button
    3. Select a platform
    4. Click on the orange NEXT button
    5. Select a topic and describe your problem in a few words
    6. Click on the orange NEXT button
    7. Click Chat Now to chat with a Game Advisor

    In Details here: How to contact a Game Advisor using the new EA Help page

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