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Anonymous's avatar
Anonymous
13 years ago

I bought my sims 3 game used, and I can't register my Serial Code?

So, I bought my Sims 3 disc used, from either amazon or ebay, and whenever I try to register my Serial code, it's say it's invalid. It let me download the launcher fine, but at the sims.com, it won't allow me. I know I can un-register the code, but only for the digital download version, which i can't get without registering my Serial code. Any way I can get it registered?

19 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    Same here. They only want money. They didn't care about the planet, making us buying more and more plastic when the future is in recycling and reutilization. The girl who own this games before me was going to throw them away. Maybe buying them from this girl i'm going to love them and buy others from Origin this time. They are going to earn money anyways (EA, this is also publicity and is good for you, fools). But no. they just want the fast money and to collaborate with over-consumerism. I've been an EA customer since the very beginning, I owned every single Sims game since the firsts. Never again. You have lost a customer. 

  • I have the same problem.  I bought almost all of my EPs and SPs used (from Half Price Books) and cannot register any of them.  It sucks!  I have never had any trouble installing or playing them though.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    7 years ago

    @Player_k8u5ah2b  I'm sorry to hear that; customer support reps should try to be more, well, supportive.  Unfortunately though, the bottom line is that a used copy of Sims 3 can't be added to an account if the original owner already registered the code.  This is EA's longstanding policy, and there's no way around it.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @atatststatata  Is there something we can help you with?  If so, please create your own thread describing the problem; this one is quite old.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 years ago
    Hi @atatststatata, please pop open a new thread and add a bit more detail surrounding your issue. 🙂 I'll close this older thread out here. Thanks.