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Anonymous's avatar
Anonymous
12 years ago
Solved

I bought Sims 3 through the humble bundle

I bought the humble origin bundle, and after registering the Sims 3 serial code to my origin account I was unable to sign up for a Sims 3 community account to redeem the date night DLC, as it kept sa...
pc
technical issues
Fuzzi99's avatar
Fuzzi99
12 years ago
@eaursula wrote:
@gelgamek wrote:
@Sebita1991 wrote:

Tech team is working, that's good 🙂 My question is: Do you know how we will get ours 20 digit keys? They will be sent via e-mails, or updated on our origin library (the "I" button )?

Can't be certain, but the post in the EA bugs forum seems to indicate it'll automatically update the key in the Origin library. It's really anybody's guess though.

That would be my guess too. We will keep you updated on this.

What about those of us who have redeemed the code on thesims3.com and don't have the game show up in origin at all?

EA_Spectre's avatar
EA_Spectre
Icon for Community Admin rankCommunity Admin
12 years ago
@Fuzzi99 wrote:

What about those of us who have redeemed the code on thesims3.com and don't have the game show up in origin at all?

Try to redeem the code again through the Origin client. If you get a "Code already used" error message it should be on your account and will show up there eventually.

Our tech team is already working to fix these issues.

  • Morghax's avatar
    Morghax
    12 years ago

    And if you get an error saying "We're sorry, this code cannot be redeemed here. Please redeem your code at the following site: https://account.origin.com/cp-ui/redemption/index"   - now if I try to use it there, I get a "Key already used" message - does this mean that it will get to the Origin client sooner or later?

  • soulcrusher100's avatar
    soulcrusher100
    12 years ago

    Thanks for the clarification. So if we try to redeem the code again via origin and it says the code has already been used then we just need to wait until the game details shows the correct 20-digit key?

  • Anonymous's avatar
    Anonymous
    12 years ago

    I bought the humble bundle twice, and twice tried to redeem in the sims 3 site, first time I got just the night life game, second tme the starter pack that never showed up on the purchased history, now I when I try to redeem in the Origin site, it says that both codes had been already used, what about that guys, how do I fix that, please give some solution!!!

  • Anonymous's avatar
    Anonymous
    12 years ago

    I have exactly the same problem and i don´t know what to do

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