I bought Sims 3 through the humble bundle

Hi everyone,

I'm closing this thread as the initial issue was resolved.

Please read here how to get your Humble Bundle codes and how to install them:

http://answers.ea.com/t5/The-Sims-3/IMPORTANT-The-Sims-3-Humble-Bundle-SOLUTION-16-08-2013/m-p/1400256

We are aware that some of you have the issue that they:

• can't log into the Sims 3 website
• get an 404 error on their My Page
• are prompted to create a new user when they try to log in ingame

If you have one of these issues, please follow this thread. We will update it with any news on the issues we get:

http://answers.ea.com/t5/The-Sims-3/My-Page-404-and-in-game-login-constant-quot-new-user/m-p/1407848

We have a lot of great FAQs and guides about the most common issues with Sims 3 here:

http://answers.ea.com/t5/The-Sims-3/READ-FIRST-Known-issues-guides-and-FAQs/m-p/227274

If you have an issue that is not listed in there, please report your problem in a way that makes it easy for us helpers to assist you. Read here how to do that best:

Help us Helpers to Help you - by crinrict

Make it easy for the community to help you.

Thank you so much for your patience,

Ursula

PS: I marked this is solution to make it more visible.