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Sentuc17
Seasoned Newcomer
2 months ago
Solved

I can't enter my world

I get this, An error occurred while loading 'Sunset Valleyworld'. It is recommended that you restart the application.

  • Sentuc17  Is OneDrive running on this computer?  Even if you never use it, OneDrive could be interfering with Sims 3.  First, try pausing syncing.  To see the option, right-click the cloud icon in the lower-right corner of the screen, or perhaps hidden in the Tray (^ icon).

    If that doesn't help, please list the location of your computer's Documents directory.  (The computer has several Documents folders, but only one directory.)  Search in Windows for Command Prompt, open it, and enter this command:

    reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"

    Then post the result here.  You can write [username] instead of your actual username, but please leave the rest intact.

3 Replies

  • Sentuc17  I understand—this is a common error and has been for a very long time.  Please provide the info I requested so I can try to help you.

  • Sentuc17  Is OneDrive running on this computer?  Even if you never use it, OneDrive could be interfering with Sims 3.  First, try pausing syncing.  To see the option, right-click the cloud icon in the lower-right corner of the screen, or perhaps hidden in the Tray (^ icon).

    If that doesn't help, please list the location of your computer's Documents directory.  (The computer has several Documents folders, but only one directory.)  Search in Windows for Command Prompt, open it, and enter this command:

    reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"

    Then post the result here.  You can write [username] instead of your actual username, but please leave the rest intact.

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