Forum Discussion

Anonymous's avatar
Anonymous
8 years ago
Approved

I cant find my registration code in origin

Hello :-) 

Recently my laptop crashed and I had to reinstall all of my sims3 games. I have reinstalled all of my sims expansions packs except for the last one: seasons. When I was installing all of the other games (which I bought through origin online) and immediately the registration code would pop up. However, when I go through the same procedure for seasons no code pops up and so I cant enter it when prompted...

Please help >_<

Thanks in advance! ^_^

3 Replies

  • roberta591's avatar
    roberta591
    Hero (Retired)
    8 years ago

    @saberkittycat  If you purchased Seasons through Origin you do not get a code as the pack appears in Origin already activated. Open Origin - right click the game icon - click show game details - click extra content - look for Seasons.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    yeah i go into origin and navigate to the season pack and click download. However when it starts installing it prompts me for a registration code for seasons that I simply cannot find. :-(

  • roberta591's avatar
    roberta591
    Hero (Retired)
    8 years ago

    @saberkittycat  If you bought Seasons through Origin there should be a transaction history. Did you use a credit (debit) card? There should be a transaction history in Origin. You will need to contact EA customer service as this issue can not be addressed in these forums - link - EA customer service