Forum Discussion
Can someone please help. I've just purchased Sims 3 Supernatural. Origin doesnt recognise the serial number I received by email. I was redirected to the site where I purchased the game from. Now I'm stuck, Not getting anywhere with this. Its obviously not that hard to download it but I'm out of ideas and need some support with this. I'm using Windows 7.
Any information would be great thanks in advance
You need to either contact EA customer support or customer support of the site you bought the key at.
They can be found here: https://help.ea.com/contact-us
You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.
If the Live Chat option is not active for you, choose US as your country.
- ApprovedAnonymous13 years ago
can i use the pirated version of sims 3 and sims 3 supernatural?