I cant install the Sims 3 on my new PC
I just got a new computer, I havent been able to play the Sims 3 for a long time because of the problems on my old computer and I tried to install the sims 3 on my new one, i even brought an external...
Forum Discussion
PhantomHades123 If your base game disc was manufactured after September 2012, then no, you can't get around the Origin (now EA App) requirement. The age of the other discs doesn't matter.
You may be able to recover your account though. Contact EA customer support and specifically ask about the account recovery process. Take a photo for each pack showing the disc, its case, and the product code (clearly readable). You can upload these when you submit the help request.
I would strongly suggest using the live chat option rather than email. If you don't see it, try this link:
Make sure you're signed into an EA site (this one is fine) before clicking the link and that the location in the lower-right corner of the browser window is set to U.S. or U.K.
Alternately, try using the help site without being signed in. Some categories of issue allow you to proceed without an active login, and many of those offer the live chat option.
