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NitroIndigo's avatar
5 years ago
Solved

I can't open Sims 3 and 4 save files

I originally bought The Sims 3 on Steam. Earlier this week, I re-downloaded it and all of my expansion packs from Origin in order to use most of the features in Create a World. In the process, I copied my Electronic Arts folder in my documents to another drive, but did not delete the original copy. When I opened The Sims 3 today, the settings had reset and it showed me the "start new game" screen. The same happened to The Sims 4, which I always had on both Origin and Steam. The save files are still on my computer in the right places. How do I fix this?

  • @NitroIndigo  The question is what folder these games are reading, and it's easy to find out.  Please start a new Sims 3 save, and when you save your progress, call it something distinctive that you can search for without turning up dozens of other entries.  Quit the game, open a File Explorer window, click This PC in the left panel, and search for that save name.  When you see the save, click on the folder, click "Open file location" at the top of the window, and you'll jump to its location.

    Double-check that Sims 4 is saving to the same directory: create a new save, go back to the Main Menu, click Load Game, and hover over the folder icon below your other save into.  Let me know whether the file path is the same, at least until it branches into the Sims 3 and Sims 4 folders.

    If you want, you can simply move your saves and other content to the folders the games are using.  If you want those folders to be somewhere else though, please post the file paths here, along with the location you'd prefer the games to use.

7 Replies

  • @NitroIndigo  The question is what folder these games are reading, and it's easy to find out.  Please start a new Sims 3 save, and when you save your progress, call it something distinctive that you can search for without turning up dozens of other entries.  Quit the game, open a File Explorer window, click This PC in the left panel, and search for that save name.  When you see the save, click on the folder, click "Open file location" at the top of the window, and you'll jump to its location.

    Double-check that Sims 4 is saving to the same directory: create a new save, go back to the Main Menu, click Load Game, and hover over the folder icon below your other save into.  Let me know whether the file path is the same, at least until it branches into the Sims 3 and Sims 4 folders.

    If you want, you can simply move your saves and other content to the folders the games are using.  If you want those folders to be somewhere else though, please post the file paths here, along with the location you'd prefer the games to use.

  • NitroIndigo's avatar
    NitroIndigo
    5 years ago

    Thanks! It turns out that the "saves" folder on my C-drive was empty, so I copied over some save file folders from my D-drive.

    However.. I've encountered another problem. One of the files I copied back to my C-drive was available in-game a few hours ago, but now it isn't, even though the save-folder and its backup are still on the C-drive.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @NitroIndigo  You've confirmed that the game is still reading the correct saves folder?  Does the backup save work?  For Sims 3, remove the .backup extension, and for Sims 4, remove the .verx extension; in either case, be sure to rename the save as well, so you don't have duplicate files.  For Sims 4, you also need to adhere to the naming convention: Slot_ follosed by an eight-digit hexadecimal number, e.g. Slot_00000006.save or Slot_00000010.save.

  • NitroIndigo's avatar
    NitroIndigo
    5 years ago

    I deleted the original save-folder and removed the .backup extension from the other, but it's still not appearing in the game. It's only that file I'm having problems with. Globetrotter V2 is the one that's not appearing in-game.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @NitroIndigo  Is it possible that the world in which this save takes place became uninstalled?  Please make sure you can still start a new save there.

    If you can, start that new save, play for a couple sim-minutes, save your progress, and quit.  Then open the folder for the new save, and delete the world .nhd file inside.  Replace it with a copy of the .nhd file from the Globetrotters save instead, and see whether it will load.

    I'm guessing from the name that there are also a number of travel world .nhd files in the Globetrotters save folder as well.  Leave these and their TravelDB files alone, at least for now; the point is to see whether you can load the save with only the .nhd file copied over.

  • NitroIndigo's avatar
    NitroIndigo
    5 years ago

    @puzzlezaddictSo. The Globetrotter V2 file was last saved in Riverview. Even though I have Riverview installed and it's in the correct folder, it's not appearing in-game anymore. What's strange is that when I first copied the file over, it was greyed-out until I copied Riverview over as well. Now, Riverview has disappeared from the launcher, so I had to re-install it... and that fixed the problem!

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