Solved
I can't redeem codes on the sims 3 website
I recently bought The Sims 3 World Bundle with Monte Vista and Hidden Springs. When I go on to The Sims 3 website and try to redeem the codes it wont let me.
Forum Discussion
I’ve done that all day with no success. No change in the situation. Yes I know generations is fine. I have been playing it. I would like the other items in these bundles that I paid for.
EA_Mai
EA Staff
EA StaffHi @meggs117,
We have made some changes and you should be able to redeem your codes now. Could you please try again?
Please, let us know if you still have issues to redeem your codes.
Thanks!
-Mai
We have made some changes and you should be able to redeem your codes now. Could you please try again?
Please, let us know if you still have issues to redeem your codes.
Thanks!
-Mai
- Sorry, but I don't understand the difference between "Register a game" and "Redeem a code". I feel like I would be able to enter my Sims 3 code in either but the "Redeem a code" one only has 4 boxes instead of 5
- EA_Mai
Hi @morsimsy:
Welcome to the forums! Easiest way to explain would be:
-Register a game - use it for registering the base game, stuff and expansion packs. The games itself, the ones you download using Origin or install using a disc.
-Redeem a code - use this one to redeem The Sims 3 Store content. This is the content you can download from thesims3.com.
Hope that helps, but let us know if it's still not clear! 🙂
-Mai- Thank you for quick reply! I was trying to register my Sims 3 games on the Sims 3 website but they didn't register. I have already registered the games years ago on that account, but they don't seem to be there anymore. So now when I try to register, it seems like the website thinks I am using codes already registered, which they are (but on the same account years ago). Therefore I can't register the games.
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