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I am having the same problem
and I feel tired now, trying and searching for solutions by my own
If none of the advice already given works, then I would suggest you contact Customer Support.
You have the option to contact them by mail, phone or Live Chat, depending on the selections you make and the time of day. Make sure you have a game, a category and a platform selected for the options to become available.
- Anonymous12 years ago
I did the phone chat with them an was pretty much told I was a liar they wouldn't help do anything I had to go thru so many questions an proving I had bought the game it was such a hassle with no results Ive had so many issues since origin was added it's not even funny I pre ordered the Island Paradise as a disc an they refused to send it gave me the download version w 3 different excuses on why I didn't get my copy the way I paid for so I don't think there is any hope for a fix to this problem
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