Forum Discussion
7 months ago
@SharpenedRazors Since I bought the packs so long ago, I misplaced the installation codes. I’m trying to install them on my new computer. I figured it would be easy for EA to provide me with new codes since I have proof of purchase, but since it was either so long ago or for some other reason, the EA advisors insisted they cannot find proof on their end. That’s why I attempted to send photos over as attachments as a way to verify I’m not trying to steal from them, but obviously they didn’t listen. I don’t think it’s an issue any advisor or fan could solve unfortunately, and I tried escalating the issue in attempts to talk to someone on the EA team, but that is apparently not an option. Many years ago I was able to call EA support for a similar problem that they helped me resolve, but I think the new support format has put a wrench in communication. Thank you for responding though!
puzzlezaddict
7 months agoHero+
@coolgirl1441 Do you have access to a computer where Sims 3 was previously installed? If so, you might be able to find the codes there. Here's how:
Windows: https://sims3.crinrict.com/en/2013/09/how-to-find-your-serial-number.html
macOS: https://bluebellflora.com/finding-your-serial-key-using-terminal/
- 7 months ago@puzzlezaddict Thank you, I will see if that works!
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