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Anonymous's avatar
Anonymous
Not applicable
10 years ago
Solved

I lost my code for sims 3 pets and need to install it. How can I get the code?

I need to install sims 3 pets but lost my code. How can I get it?

pc
technical issues
  • Anonymous's avatar
    Anonymous
    10 years ago

    @Emmybeth1999 

    You shouldn't need to use the product code for the second time. The game becomes linked to the EA Account you were logged in with when you redeemed the code originally. 

    If the game is not showing in Origin client when you log in, then the most common cause for this is that you are logging in with the wrong account. Could you please try logging in to Origin client with different email addresses you may have to see if the game show in Origin client under a different account?

    PS! If you can see the base game in Origin, but not the expansions then right click the base games tile and select 'View Game Details'.

    Let us know how you get on!

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    10 years ago

    @Emmybeth1999 

    You shouldn't need to use the product code for the second time. The game becomes linked to the EA Account you were logged in with when you redeemed the code originally. 

    If the game is not showing in Origin client when you log in, then the most common cause for this is that you are logging in with the wrong account. Could you please try logging in to Origin client with different email addresses you may have to see if the game show in Origin client under a different account?

    PS! If you can see the base game in Origin, but not the expansions then right click the base games tile and select 'View Game Details'.

    Let us know how you get on!

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    I downloaded The Sims 3 onto my laptop about a year ago and have recently lost the disc and the case. I read online that you could play without the disc through origin so i downloaded it and i dont think my origin account was linked to the game. What can i do to be able to play my game?

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