Forum Discussion

rld1709's avatar
rld1709
12 years ago

i purchased sims 3 worlds bundle and it is not showing in my games

i bought two expansion packs for sims 3 and only one is showing .the order went through and i refreshed the games and i uninstalled origin and reinstalled it still nothing
pc
technical issues
rumbutter's avatar
rumbutter
Hero (Retired)
12 years ago

worlds show up in your the sims 3 purchase to download and install

Origin

If you bought the world through the Origin Store, you'll be sent a code which you need to redeem at thesims3.com (NOT on Origin or your code becomes invalid).

Follow these steps to redeem your code

  1. Go to thesims3.com and log in with your account
  2. Go to your account page: https://store.thesims3.com/myAccount.html (site will ask for your password again)
  3. Click on Redeem a Code
  4. Enter the 16-letter code, accept the Policies and click on Redeem
  5. Go to your purchase history to download the world (make sure your game is updated to the newest version)

OR

  1. Go to thesims3.com and log in with your account
  2. Go to the general redeem a code page: http://www.thesims3.com/incentive/generalredeem.html
  3. Enter the 16-letter code (this is not for 20-letter codes) and click on Submit
  4. Go to your purchase history to download the world (make sure your game is updated to the newest version
Anonymous's avatar
Anonymous
12 years ago
Approved

I am having the same problem though most of your second solution helped though now i cannot access my purchase history so i cannot download/install my games. please help!!!!

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    how come you can't access your account  ?  do you get an error invlalid username/password ? the worlds show up in your the sims 3 account purchase history to download

Recent Discussions