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KatzMeowz's avatar
KatzMeowz
12 years ago

I was told by EA support to bring this here...

Can someone explain how this isn't a violation of TOS?  Or is talking about wanting rape in the Sims 3 OK according to EA?  I'm a bit confused as to why I received the email repsonse I did.  I tried the S3 forum, but a known troll got a hold of the thread and it's been deleted.

I reported this because the user wants a "rape pack":

"University sucks.. I wish I never bought it... I wanted to buy the Sims r.ape pack"

And I got this:

Hello,

Thank you for contacting us with your query regarding your TS3 account.

Just to share, our department is specifically dealing with violations of EA Terms of Service. For assistance on this matter, please contact our EA Customer Support via https://help.ea.com/ which should be able to address your issues and give you an effective solution.

Thank you for your understanding.

Regards,
EA Terms of Service

EA.com Customer Relations


pc
technical issues

1 Reply

  • gaa17's avatar
    gaa17
    12 years ago

    I'm sorry Customer Relations didn't help you; sadly, though, I'm not surprised by their lack of response/help.

    Since they suggested Customer Support, you need to contact them here:  https://help.ea.com/contact-us

    Do not click anything related to Answer HQ because that will bring back here, and we can't do anything about this; Answer HQ is a forum for players to help other players.  You need to speak to a game adviser either via Live Chat or phone.

    I hope you're able to reach someone. 

    Good luck.

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