Invalid serial code.
I can't register my Sims 3 game because it says my serial code is invalid. I don't understand why because I bought this game awhile ago and just now started using the sims3 website. It's starting to ...
Forum Discussion
1st make sure you are logging into the correct account, the account for which the game/s were registered.
"invalid" means the code format is wrong. Should be 5 sets of 4 alphanumeric codes seperated by spaces, try without spacing. Can also happen if you're trying to redeem a box set game code on a digital code entry system (Origin site)
"used" means the code is already registered to an Origin account (digital download)
If you still have a problem, contact Customer Service/Game Advisors, here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
