1. Are you using any Custom Content or mods (If so, please remove all mods. I need it tested on a vanilla game or EA will say it's mod).
I have CC but no mods. Nothing I ever had trouble with before.
2. Do you have Island Paradise or just the Patch ?
Island Paradise
3. Which Patch Level are you at ?
1.55
4. Did you start a new game or are you playing an existing ones ?
I started a new game.
5. Did you transfer an existing Sim over or are they new/Pre-Made ?
They are a new sim
6. What town are you currently playing ? EA or Custom ?
Isla Paradisa
7. What is your Operating System (Mac, XP, Vista, Win 7) ?
Windows 7
8. Do you have the download or DVD Version of the game ?
Download
9. Are you reporting for the Uni-World, Home-World or WA-World ?
Home world
A big problem with snorkeling. No matter where you are it cancels out the action with a few seconds 99% of the time.
-thanks