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Envie42's avatar
Envie42
Not applicable
13 years ago

Island Paradise EP says available June 27th on my Origins Games page?

I preordered on June 18th and got my confirmation email last night that my product is ready to download. This morning I am attempting to download it from the 'My Games' page of Origin but the game is...
pc
technical issues
EA_Spectre's avatar
EA_Spectre
Icon for Community Admin rankCommunity Admin
13 years ago

Where are you located? Only US and Canada are releasing today, all other countries release later this week.

  • Envie42's avatar
    Envie42
    Not applicable
    13 years ago

    I am in the US - Texas (it hasn't managed to secede from the Union yet fortunately!).

    I see that Europe and other countries are released on Friday, so that's not June 27th either, that's the 28th. Is it possible this is an Origin error? 😕mileysurprised:

    • EA_Spectre's avatar
      EA_Spectre
      Icon for Community Admin rankCommunity Admin
      13 years ago

      Log out of Origin and back in again. If you still see the 27th, please get in contact with an EA Game Advisor.

      You need to log into the help page with your Origin account and then choose "Product", "Issue Type", and "Platform" to see the contact options. Please choose phone or chat as contact option.

      • Envie42's avatar
        Envie42
        Not applicable
        13 years ago

        Ok thanks for the suggestion. I did log out and back in and it's still showing release date of June 27th at 6:00pm so perhaps it thinks I'm not in the US. 

        I will contact an EA Game Advisor for more help and report back here later today when It's resolved as I have to leave for work.

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