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@realsmolnutt Please move the entire Sims 3 folder to the desktop. If it copies instead of moving, or you get an error when trying to move it, stop here and let me know.
Otherwise, launch the game, which will spawn a clean folder with no content. Don't add anything to it yet; just try to start a new save and let me know whether it works.
If you get the same error, please let me know whether OneDrive is running on this computer, even if you never use it. Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
- 2 years ago
Hello @puzzlezaddict , i removed the entire sims 3 folder and it gave me no troubles what so ever. I tried to start a new game as before and the same error came up. I do have OneDrive running but I had it paused while doing this although if OneDrive is what's causing this issue that may not have made a difference. I didn't have OneDrive set up before I had deleted my mods folder though. I have the dxdiag attached below! Thank you for the help 🙂
- puzzlezaddict2 years agoHero+
@realsmolnutt Your dxdiag is full of crashes of the graphics driver, so that's the place to start. Since you have an older driver installed, you can simply clean-install the new one, provided by Nvidia here:
https://www.nvidia.com/Download/driverResults.aspx/224154/en-us/
Run the installer as an admin: right-click the download and select "Run as administrator." Select the Custom (not Express) install method, and check the box to perform a clean install. Restart afterwards and before trying to play.
Please do keep OneDrive syncing paused while testing.
- 2 years ago
Okay I have just done everything that you said, ran as admin and did a clean install. Restarted my PC after everything loaded up and then finally tried to play the game again and nada. Still the same thing is popping up... My OneDrive was paused through all of this as well. I appreciate all your help!!
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