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LivingFreely's avatar
LivingFreely
Rising Novice
2 months ago

Kicked out of game

A few days ago I sent my sim to both university and then Egypt.  Everything was fine.  I went to send her to university again and the loading screen would come up for a few seconds and then kick me out of the game.  The same thing happened when I tried to send her to France.

Today I can log into the game and it goes thru the upload and then within a couple of minutes it kicks me out of the game.

 

I have been trying to search this but I am bad at it.

Thanks

Soaring Tanner

 

1 Reply

  • LivingFreely​  Do you get an error message when the game closes?  Does the game crash, without your trying to travel, if you play offline?  You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnec the ethernet cable before pressing Play.

    I'd also like to see a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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