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Try this from the Store FAQ
I installed my Store Content but it's not showing up in my game
Unfortunatly, the Launcher is a very unreliable tool. The more stuff you have, the greater the chance that files which have your stuff installed get messed up. If that starts happening to you. It's best ro reinstall all Store content, using this method:
- Close your game and launcher
- Go to documents\electronicarts\thesims3 and move the folder DCCache to your desktop (this is ALL your custom content, so if you have 3rd party content as well, you might wanna just move the *.ebc files as well as the missingdeps.idx)
- If you have any worlds installed go to the installedWorlds folder and delete all Store worlds from there.
- Go to the DCBackup folder and delete everything in there. You don't really need the stuff in here except for the ccmerged file but since you're reinstalling everything, it will be recreated.
- Open the launcher and start reinstalling all store stuff in groups. Don't install all in one go. Start with the worlds, then lots, then sets and single items last.
When you're done, backup the DCCache folder. If the same starts happening again, go back to that backup so you don't need to start over. Make a backup from time to time, especially after you've installed worlds and lots.
also the item does show up by my sim can't interact with it
- crinrict12 years agoHero+
This is different from uninstalling and reinstalling. Cause when you uninstall through the launcher, corrupt files stay corrupt. This is removing all files and reinstall freshly.
Is that what you did ?
Also are you using any mods or third party store fixes in your game ?
- 12 years ago
yes i did do that process. and no i removed them before i went through this process
- 12 years ago
i even went as far to unistall and reinstall all of the games
- crinrict12 years agoHero+
Not sure if you meant you removed store fixes (3rd party) or mods or the files in DCCache so just double checking:
Also are you using any mods or third party store fixes in your game ?
Also did you download the latest store patch ?
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