Forum Discussion
I'm on a Mac OSX. I don't have any expansions, just the base game. The error message is "Disc Authorization Failure: We areunable to verify that your disc is a valid copy of The Sims 3. Please contact customer service." I was able to launch the game, but sometimes it wouldn't load due to the error message--seems random.
Mac OS seems to get this message if you are using cc or even Store content.
Do you have any ?
- Anonymous14 years ago
I assume you meant custom content? I do not have any. I have actually uninstalled the game and reinstalled fresh: it worked fine prior to the latest patch and once the update was installed it wouldn't load.
- crinrict14 years agoHero+
Yes, I mean custom content, sorry 🙂
Does the Disc have any scratches ? Do you have any DVD-Emulator programs on your Computer (no clue if those are necessary on Macs)
- Anonymous14 years ago
On the perimeter of the disc I notice a small dip, about the size of a rice grain, where it looks like a piece of the DVD has been depressed; there are very minor scratches on the surface of the DVD itself. I am not using an emulator to run the DVD.