Forum Discussion
188 Replies
- 1drumbeat7 months agoSeasoned Newcomer
so theres no fix???
- naja0787 months agoSeasoned Newcomer
I have the same problem, but some of my content I can download in the launcher. The weird thing is, that I can see everything I bought over the years when trying to download in game. And when looking at the sims 3 store it is also shown under where I have bought the things over the years. For instance it would let me download Riverwiev but not Monte Vista, Hidden Springs and BarnacleBay, there are all shown under things I have bought (theese are redeemed with codes), but they are not shown on my front-page profile (the sims 3) as owned. The same with a lot of the Expansionspacs (are not shown on the front-page profile in the sims 3 store), but they are shown in EA-App.
I figured out that the objects in the purchase history I can click on, and go to the objects page, and it says download right away, also can be downloaded through the sims (in game).
But some of the things are not properly registered in the sims store, so when trying to download things, you have bought, but when you go to the objects page, it doesn't say owned, cannot be downloaded (in game). That is even though that you can see them in game and can click on download, but it is saying download fail every time.
So I actually do not think it is only a MacBook problem, but also specially a sims 3 store problem. And many have bought the things 10-15 years ago, and the old things probably and registered, because of the sims 3 store- glitch.
Does anyone know how to get your stuff properly registered?
Ashleigh_2291 Can you sign in at the Main Menu? You don't need to do so at the launcher—it's not the cause of the launcher crashing and is not required to use the Downloads Dashboard.
If you can't sign in at the Main Menu, open Keychain Access, in Applications > Utilities, search for sims3 , and delete any entries you find, then try again. If that alone doesn't help, repeat the process, but additionally, open Documents > Electronic Arts > The Sims 3 > Downloads and delete [your email].bin.
- Ashleigh_22917 months agoRising Newcomer
Yes its a mac - When I open the launcher I cant click on "downloads" - it crashes straight away. I also cant log in on the launcher - it says "null" when I log in. Have removed characters from my password as suggested and I know its the correct email and password.
- MissMidgeV7 months agoSeasoned Newcomer
Yeah I have this exact problem too, was just wondering if other people experienced crashes in-game as well as immediate crashing. Looks like they aren't related. I'll start a new thread
8cclmail3g2v For the "connecting" issue, open Keychain Access, in Applications > Utilities, search for sims3 , and delete any entries you find.
- 8cclmail3g2v7 months agoSeasoned Newcomer
I can't believe this is still an issue 9 months later...unfortunately I can't get around because of the forever "connecting" issue.
- jonluke327 months agoSeasoned Newcomer
Tried this. It didn't work for me, still quit when I clicked the Downloads tab
Ashleigh_2291 Do you have a Mac? If so, this is a Known Issue:
Launcher crashes when I open the downloads tab in Sims 3 | EA Forums - 12167613
The only workaround is to use the Downloads Dashboard at the Main Menu to download your Store content. This works for some players but not everyone.
If you have a Windows PC, let me know.
- Ashleigh_22917 months agoRising Newcomer
I have lots of purchased content from store for. sims 3 but when I try to download it - the game launcher crashes as soon as i click on downloads - how can i get all my purchased content into my game?