The agent is telling me the steam version of my game got registered on the wrong account, which I logged into and looked and sure enough the base game is there, but not showing up as owned. However this isn't where all my store content is.I was logged into the wrong account when I registered them. I forget I share a PC now with my nephew. ☹️ I'm waiting to see if Agent can help.
@graceymanors If the code was transferred, you should be able to download your store stuff again, although I'd suggest another clean Sims 3 folder.
Okay, I will go try that. Hopefully this works. I figured buying the games on sale on steam was my chance to have all my PC games on one platform.
Didn't realize it would cause hiccups.
I am still getting the same message, even with a clean EA folder.
Not as bad as before but still getting it.
Edit: Now the store page itself is telling me I haven't purchased anything.
Finally on chat and once again the agent doesn't understand. They think its an issue with the game itself. Even though I specifiy the store.lol
@graceymanors For your missing content, the store site may just be having a hiccup. It happens.
For the CD key, I'd suggest getting a refund for the base game from Steam and then buying it again, but please hold off on that until tomorrow; I'd like to get a second opinion on this issue. Just don't play the game tonight: Steam allows for refunds for up to two weeks after purchase, but only if you've played for two hours or less.
