Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
12 years ago
Solved

[MAC] Disc Authentication failure.

I recently bought and downloaded the Sims expansion pack and the Sims university on my MacBook Pro using Origin. After installing it, My Sims 3 game was working fine so i decided to play the orignal ...
pc
technical issues
  • Anonymous's avatar
    Anonymous
    12 years ago

    Hi

    If you were playing the game whilst also trying to install expansions, then later uninstalled/deleted expansions, your setup may just now be in a mess. My advice would be to uninstall and reinstall everything in the proper order, but you say that you don't wish to do so. I will paste the instructions below in case you decide to try.

    Caspin

    Uninstalling:

    When you uninstall TS3 games on your Mac using the uninstaller, the game leaves behind stray files and isn't completely removed from your computer. These files may conflict with future installations. It is best to completely remove them. BluebellFlora's website provides a guide on how to do this:

    http://bluebellflora.com/the-sims-3-on-a-mac/how-to-do-a-clean-uninstall-and-reinstall-on-a-mac/

    After cleanly uninstalling, install the base game and patch it up to date. If you cannot update via the Launcher, download and apply the latest cumulative manual patch (called the superpatch) for Mac.

    Check that your game works properly. Then install any EPs and SPs that you own, in order of release date.

    Using Origin:

    You can use Origin to buy and download digital versions of TS3 games. If you already own the games on discs, you can also register the codes and re-download them from Origin. It is possible to have a setup that combines installations from discs with digital downloads.

    First install the Origin client for Mac and make sure it is up-to-date. The latest version can be downloaded from here: http://www.dm.origin.com/mac/download

    Additional advice on how to download games (thank you Tremayne for this tip):
    When downloading from Origin, do NOT use the first install icon. Move your cursor over the game cover and click on the information (letter i) and then click on the install button from there.

    For some reason, downloads from Origin frequently become corrupted. Using the i reduces the chance of your download being corrupted. If you have already been unfortunate and have a corrupted download, then it is important to remove all traces of this before trying again, by doing a thorough, clean uninstallation first.

    Are you running anti-virus software or any clean-up applications? If so, disable these, as they might be deleting files that Origin needs!

    Storing Origin download installer files:

    If you are going to change your computer, or just need to uninstall/reinstall your game, you may wish to set your preferences in Origin to save your installers. This will avoid you needing to re-download the games again.

    In Origin, go to Preferences. Choose “Advanced” and look in the section entitled “Game Installers”. Tick the box to “Keep game installers after games have been installed”. Choose a location in which you would like the files to be saved (for example, create a folder in Documents ready to receive these files).

Anonymous's avatar
Anonymous
Not applicable
12 years ago

Hi

If you were playing the game whilst also trying to install expansions, then later uninstalled/deleted expansions, your setup may just now be in a mess. My advice would be to uninstall and reinstall everything in the proper order, but you say that you don't wish to do so. I will paste the instructions below in case you decide to try.

Caspin

Uninstalling:

When you uninstall TS3 games on your Mac using the uninstaller, the game leaves behind stray files and isn't completely removed from your computer. These files may conflict with future installations. It is best to completely remove them. BluebellFlora's website provides a guide on how to do this:

http://bluebellflora.com/the-sims-3-on-a-mac/how-to-do-a-clean-uninstall-and-reinstall-on-a-mac/

After cleanly uninstalling, install the base game and patch it up to date. If you cannot update via the Launcher, download and apply the latest cumulative manual patch (called the superpatch) for Mac.

Check that your game works properly. Then install any EPs and SPs that you own, in order of release date.

Using Origin:

You can use Origin to buy and download digital versions of TS3 games. If you already own the games on discs, you can also register the codes and re-download them from Origin. It is possible to have a setup that combines installations from discs with digital downloads.

First install the Origin client for Mac and make sure it is up-to-date. The latest version can be downloaded from here: http://www.dm.origin.com/mac/download

Additional advice on how to download games (thank you Tremayne for this tip):
When downloading from Origin, do NOT use the first install icon. Move your cursor over the game cover and click on the information (letter i) and then click on the install button from there.

For some reason, downloads from Origin frequently become corrupted. Using the i reduces the chance of your download being corrupted. If you have already been unfortunate and have a corrupted download, then it is important to remove all traces of this before trying again, by doing a thorough, clean uninstallation first.

Are you running anti-virus software or any clean-up applications? If so, disable these, as they might be deleting files that Origin needs!

Storing Origin download installer files:

If you are going to change your computer, or just need to uninstall/reinstall your game, you may wish to set your preferences in Origin to save your installers. This will avoid you needing to re-download the games again.

In Origin, go to Preferences. Choose “Advanced” and look in the section entitled “Game Installers”. Tick the box to “Keep game installers after games have been installed”. Choose a location in which you would like the files to be saved (for example, create a folder in Documents ready to receive these files).

Recent Discussions