11 years ago
[MAC] Lost serial number for Sims 3
I need some help please. My daughter bought Sims 3 (Mac disc) from Amazon. She loaded it then loaded the Pets expansion pack including all serial numbers! The problem is that her mac is slow and movements are jerky and characters are blue. We then tried to load it on my faster Mac but the problem is she has since lost the serial number for Sims 3 though she does have the Pets serial number. Obviously she is upset and Origin.com have been useless and most unhelpful. She has original packaging and amazon receipt but Origin.com refused to help (as per Vishakha). Any bright suggestions would be much appreciated as my daughter is very upset! Thanks all